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// Boxwork Inc.

Privacy Policy

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Privacy Policy – Boxwork Inc.

  • Last Updated: December 5, 2025

Boxwork Inc. (“Boxwork”, “we”, “our”, or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website www.boxwork.ca, interact with our services, or contact us for business purposes. By using our website or submitting information to us, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect only the information necessary to operate our business, respond to inquiries, and provide wholesale services.

1.1 Personal Information

This may include:

  • Name, business name, and job title
  • Email address, phone number, and business address
  • Account or login information (if applicable)
  • Information submitted through forms (e.g., wholesale inquiries, supplier applications)

1.2 Non-Personal Information

We may automatically collect:

  • Browser type, device type, IP address
  • Pages viewed, time spent on our site
  • Cookies and usage tracking data

This helps us improve user experience and site performance.

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries or product requests
  • Process wholesale or supplier onboarding applications
  • Improve website functionality and customer experience
  • Communicate updates, product information, or service notices
  • Comply with legal, regulatory, or security obligations

We do not sell or rent your personal information.

3. How We Share Your Information

We may share your information only in the following circumstances:

3.1 Service Providers

With trusted third-party partners who support:

  • Website hosting
  • Email communication
  • Analytics and performance tools

These providers are contractually obligated to protect your information.

3.2 Legal or Compliance Obligations

We may disclose information if required to:

  • Meet CFIA, import, or compliance requirements
  • Respond to lawful requests
  • Protect our rights, safety, or operations

3.3 Business Transactions

In the event of a merger, acquisition, or asset transfer, personal information may be part of the transferred assets.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website navigation
  • Analyze site performance
  • Provide a more personalized browsing experience

You may adjust your browser settings to decline cookies, though some features may not work properly.

5. Data Protection & Security

We implement reasonable physical, technical, and administrative safeguards to:

  • Prevent unauthorized access
  • Protect data integrity
  • Maintain confidentiality

However, no online transmission is 100% secure, and we cannot guarantee absolute data security.

6. Your Rights & Choices

Depending on your location, you may:

  • Request access to the personal information we hold
  • Request corrections or updates
  • Withdraw consent for certain uses
  • Request deletion of your information, where legally applicable

To exercise any rights, email us at [email protected]

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purpose it was collected for
  • Meet legal or regulatory obligations
  • Resolve disputes or audit requirements

8. Third-Party Links

Our website may contain links to external sites.We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing any information.

9. Children’s Privacy

Our services are intended for business and wholesale purposes only.We do not knowingly collect personal information from individuals under 18 years of age.

10. Changes to This Privacy Policy

We may update this policy from time to time.Any changes will be posted on this page with the updated date. Continued use of our website signifies acceptance of the revised terms.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

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Direct-from-Source

We ensure authentic, traceable products by partnering with certified manufacturers.

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Ethnic & Specialty Food

We supply diverse, in-demand foods ideal for supermarkets and specialty stores.

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Regulatory-Ready Imports

We take care of compliance, from CFIA to PCP, so you can focus on selling

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Scalable Product Expansion

We continually add trusted manufacturers and products to support your growth.